More Than “Auditor”: Getting Businesses Ready for Anything
By Craig D’Souza When people ask what I do for work, they usually guess: “Auditor?”…
We’ve Always Done It This Way!
By Jackie Stapleton Pushback happens in almost every audit or consulting engagement. You ask a…
Upcoming Events from ASQ
If you are interested in individual and organizational excellence, ASQ is a resource that you…
Looking Ahead: What’s Next for ISO Management System Auditors in 2026
By Jackie Stapleton I was sitting at my desk mapping out my tasks for the…
I’m an ISO Auditor, So Why Should I Care About ISO 42001?
By Jackie Stapleton Recently, I was on a Zoom with a group of consultants organized…
Where Can an ISO Auditing Career Take You?
By Jackie Stapleton I started my ISO management systems career as a quality manager and…
The “Ghost Processes” in Your Management System
By Julius DeSilva Most organizations have two management systems. The one in the manual and…
Common ISO Audit Failures: Seven Mistakes to Avoid
By Jackie Stapleton I turned up for a certification audit at a mid-sized service organization…
To Have Effective Quality Systems You Must Have Effective Leadership
By Jackie Stapleton Here’s the truth – quality systems don’t lead themselves. You can have…
The Five Stages of the Quality Leadership Journey
By Jackie Stapleton Everyone starts somewhere. And everyone can grow. But you need to know…