The Culture Series: Procedure meets Culture
By Jackie Stapleton Traditionally, quality management systems (QMS) have emphasized adherence to rigid procedures and…
The Benefits of Implementing An Environmental Management System for Your Business
Prioritizing environmental sustainability isn’t just a trend: it’s a vital strategy for securing the health…
The Sinking of the Titan: A Management System Lesson
By IJ Arora, Ph.D. On June 18, 2023, the Titan submersible imploded near the bottom…
Bridging Business Gaps: From Curiosity to Conformance
By Jackie Stapleton From Gaps to Guidance In the early days of my ISO 9001…
Looking Ahead at ISO 9001
By IJ Arora Over the years, ISO 9001 has proactively kept up with various industry…
Profile: Abdur Rahman Farooq
Abdur Rahman Farooq is a quality and organizational excellence professional equipped with more than 18…
Dealing with Nerves for First Time Auditors
By Jackie Stapleton We’ve all been there. Our first time with a client as an…
Becoming a Confident Quality Manager
By Jackie Stapleton Confident Quality Manager In 2015 I was working with a client called…
Profile: Brad Savage
Brad Savage has been an Exemplar Global-certified management systems auditor for 29 years and has…
Profile: Scott Parsowith
Scott Parsowith is an Exemplar Global-certified ISO 9001 lead auditor and the current president of…