The Future of Quality Management is Business Management
By Tom Taormina The definition of quality in products and services has been evolving…
Profile: Ralph Hiltebrand
Ralph Hiltebrand is the principal and co-founder of GHR Associates. He has more than 20…
A Winning Plan for 2021 (from a 75-Year-Old Entrepreneur)
By Tom Taormina Being an entrepreneur is not for the faint of heart. Every…
Remote Auditing: An ISO 9001 Auditor’s Perspective
By Daniella Picciotti It can be said that 2020 has been a year of…
The Future for Quality Professionals: Wrapping It Up
By Tom Taormina Each article in this series (part one here, part two here, part three here, part…
Putting the Context of the Organization into Context
Many ISO 9001 organizations and auditors are unclear regarding the requirements, how to implement, and…
Reaching Conclusions When Requirements Do Not Clearly State What You Should Expect to See
Standards like ISO 9001:2015 are now being written to account for the dynamics of a…
ISO 9001 User Survey
ISO/TC 176/SC 2 is the ISO subcommittee for quality systems, responsible for the development of…
How to Get Certified as an ISO 9001 Lead Auditor
By Mark Hammar When certification bodies send an audit team to assess an ISO 9001:2015…
Read the Standard, Already!
Opinion by Scott Paton Exemplar Global certifies auditors—primarily management systems auditors who conduct third-party audits…