Certification Value: Improving ISO 9001 Certification to Achieve Expected Outcomes
by Randy A. Dougherty My entire professional career has been in voluntary standards and third-party…
Internal Audit Dashboard: Two Tools
by Duke Okes Everyone is overloaded with information in today’s world and it’s no different…
Nonconformity Causes and Tough Corrective Action
by Larry Whittington Auditors must get tough when evaluating corrective actions. If a corrective action…
Auditing a Subsystem: Knowledge Management
by Russell T. Westcott The ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) body of knowledge…
Optimizing Audit Results Using Nonconformities
by Richard A. Vincins The internal audit process for an organization should not be a…
Audit Escort: Paving the Way for Effective Audits
by Denise Robitaille Having a designated audit escort during a second- or third-party audit is…