Organizational Self-Assessment Guidance Through ISO 9004
by Denise Robitaille This article is excerpted from Denise Robitaille’s eBook ISO 9004: The Key…
Future-Audits: Crowdsourcing and Social Collaboration Point the Way Forward
by Peter Holtmann It’s been a learning curve for me of late; reading in more…
Auditing a Subsystem: New Product Development and New Service Development
Basically, there are two overall approaches to developing a new product or service: (1) get…
Silos: Auditing By the Elements
ISO 9001:1994 has been defunct a long time. It’s a dinosaur, fossilized into the history…