The “Ghost Processes” in Your Management System
By Julius DeSilva Most organizations have two management systems. The one in the manual and…
Beyond Certification: The Hidden Dangers of Window-Dressing Management Systems
By Wilson Fernández An organization obtaining ISO or other management system certifications has become a…
The Critical Role of Problem-Solving in Preventing Recurrence of Product and Service Failures
By Wilson Fernández The Importance of Effective Problem-Solving in Organizational Success Today’s business environments face…
Why Growing Factories Need Integrated Management Systems
By Quality Management International, Inc. As factories expand, so do their systems, and with growth…
Stop, Start, Shift, Continue: The Best Questions to Ask Before Year End
By Jackie Stapleton I came across a question the other day while reading: “What’s one…
Mastering the Climate Change Challenge: A Guide for ISO 9001:2024 Auditors
By Darshanpreet Kaur The 2024 update of ISO 9001 introduced significant changes, with a strong…
Top 10 Common ISO Audit Findings and How to Avoid Them
By Julius DeSilva Audits serve a critical role in verifying that an organization’s processes are…
Food-Grade Equipment: Choosing the Right Materials for Compliance
Introduction In food manufacturing, ensuring consumer safety and maintaining product integrity start with the foundation—equipment and materials. The materials…
Why Defining the “Why” in Your SOPs Matters More Than You Think
By Julius DeSilva After three decades of working with management systems in different industries, from…
Management Systems: A Cost Avoidance Tool, Not a Compliance Checkbox
By Julius DeSilva For many organizations, the management system, whether for quality, safety, environment, or…