By Craig Cochran At the heart of every audit are the concepts of auditable requirements…
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For years, the U.S. Malcolm Baldrige National Quality Award program has heard from its award…
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by Peter Holtmann Let me be clear from the start: This is not an…
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by Duke Okes Most organizations have more data than they will ever use. Some of…
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Continuing our coverage of the 2016 ASQ Global State of Quality 2 Research—Discoveries 2016 report,…
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by Peter Holtmann Continuing my theme of the future of quality, the ability to…
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Organizations around the world are working hard to address water resource issues and promote water…
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By Dr. Ajay Shah Typically, the week before an audit, quality assurance (QA) personnel will…
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By Duke Okes Certification bodies classify audit nonconformities as either major or minor depending on…
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By Denise Robitaille Business is good and people are busy. There’s a lot to…
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