Hope Is Never a Plan
By IJ Arora, Ph.D. Wishful thinking is fine, but it rarely achieves positive results in…
Cost-Benefit Analysis: ROI of ISO 9001 Registration for U.S. Manufacturers
By IJ Arora, Ph.D. For some U.S. manufacturers, registration to ISO 9001 raises one question:…
Building a Quality Culture: The Role of Leadership
By IJ Arora, Ph.D. When the leadership at a U.S. industrial plant makes the…
Mastering the Climate Change Challenge: A Guide for ISO 9001:2024 Auditors
By Darshanpreet Kaur The 2024 update of ISO 9001 introduced significant changes, with a strong…
Climate Change and ISO 9001: A New Era of Business Responsibility and Regulatory Compliance
By Wilson Fernández Introduction As the global climate crisis intensifies, regulators and standards bodies alike…
The Hidden Cost of Shortcuts: Why We Risk It and What It Means for Quality Management
By Julius DeSilva Have you ever walked down the stairs with your hands full—coffee…
Are You Just Doing ISO, or Are You Leading It?
By Jackie Stapleton When I first started as a trainer, I thought the key was…
Don’t Get Left Behind – Get Ahead of the ISO 9001:2026 Changes
By Jackie Stapleton I made a promise to myself back in 2015 when the last…
Are Supplier Audits Mandated by ISO 9001?
By IJ Arora, Ph.D. When it comes to outsourced processes, the question (to paraphrase…
15 Nonconformances Before an Audit? Here’s Why That’s a Win!
By Jackie Stapleton A while ago, I had a conversation with a client, Mario, who…