Hope Is Never a Plan
By IJ Arora, Ph.D. Wishful thinking is fine, but it rarely achieves positive results in…
The Lost Art of Communication in Implementing ISO Standards
By Virgil Popescu After many years of implementing standards and conducting audits across a…
Common ISO Audit Failures: Seven Mistakes to Avoid
By Jackie Stapleton I turned up for a certification audit at a mid-sized service organization…
The Five Stages of the Quality Leadership Journey
By Jackie Stapleton Everyone starts somewhere. And everyone can grow. But you need to know…
ISO Revisions Explained
By Jackie Stapleton ISO Revisions: The New Terminology for Maintain and Retain Documented Information Over…
Stop, Start, Shift, Continue: The Best Questions to Ask Before Year End
By Jackie Stapleton I came across a question the other day while reading: “What’s one…
Mastering the Climate Change Challenge: A Guide for ISO 9001:2024 Auditors
By Darshanpreet Kaur The 2024 update of ISO 9001 introduced significant changes, with a strong…
Top 10 Common ISO Audit Findings and How to Avoid Them
By Julius DeSilva Audits serve a critical role in verifying that an organization’s processes are…
Food-Grade Equipment: Choosing the Right Materials for Compliance
Introduction In food manufacturing, ensuring consumer safety and maintaining product integrity start with the foundation—equipment and materials. The materials…
Why Defining the “Why” in Your SOPs Matters More Than You Think
By Julius DeSilva After three decades of working with management systems in different industries, from…