The 12 Things ISO Management System Auditors Learned This Year
By Jackie Stapleton I was sitting at my desk thinking about what on earth people…
Where Can an ISO Auditing Career Take You?
By Jackie Stapleton I started my ISO management systems career as a quality manager and…
Hope Is Never a Plan
By IJ Arora, Ph.D. Wishful thinking is fine, but it rarely achieves positive results in…
The Lost Art of Communication in Implementing ISO Standards
By Virgil Popescu After many years of implementing standards and conducting audits across a…
Common ISO Audit Failures: Seven Mistakes to Avoid
By Jackie Stapleton I turned up for a certification audit at a mid-sized service organization…
To Have Effective Quality Systems You Must Have Effective Leadership
By Jackie Stapleton Here’s the truth – quality systems don’t lead themselves. You can have…
The Five Stages of the Quality Leadership Journey
By Jackie Stapleton Everyone starts somewhere. And everyone can grow. But you need to know…
ISO Revisions Explained
By Jackie Stapleton ISO Revisions: The New Terminology for Maintain and Retain Documented Information Over…
Stop, Start, Shift, Continue: The Best Questions to Ask Before Year End
By Jackie Stapleton I came across a question the other day while reading: “What’s one…
Mastering the Climate Change Challenge: A Guide for ISO 9001:2024 Auditors
By Darshanpreet Kaur The 2024 update of ISO 9001 introduced significant changes, with a strong…