I’ve Got My Qualification, Now What?
By Jackie Stapleton I’ve been training in the classroom, since the late 1990’s. This initial…
Over-Documentation: What Auditors Really Need to See
By Kelly Rusbatch Over-documentation is a common trap fallen into by organizations registered to ISO…
From Quality Manager to Quality Leader: 5 Steps to Elevate Your Career
By Jackie Stapleton In 1998, I was working as a client trainer for a software…