Presenter: Buddy Cressionnie
Now that you have successfully achieved certification to the revised ISO 9001 and aviation, space and defense (ASD) standards, what are the next steps for your organization? A QMS isn’t intended to sit on a shelf between revisions. Rather, it requires maintenance and continual improvement to ensure it effectively meets business needs. Often, leadership openly wonders why QMS certification doesn’t result in the improvements it envisioned. Many times, leadership stopped implementation or improvement activity after receiving certification. The key is not looking at a QMS as a project with a beginning and an end, but as a business system providing substantial benefits when time and effort are applied to it.