Presenter: Donna Stockwell

Upper management talks dollars and cents, while operations talks probabilities. How do the two groups talk and understand each other to forge the company ahead? It all centers around risk, with a tough layer of resilience. Natural disasters are not the only cause of business disruption. The presenter will talk about the strength and robustness of your risk management system, and go beyond your emergency response plan and contingency plans to incorporate a resilience plan that will take you through unexpected and unknown times, and find not only a quick recovery but opportunities you never knew you had!