Build Lean Into Your QMS When Converting to ISO 9001:2015
by Mike Micklewright The waste involved in having multiple systems serving the same purpose can…
Improving the Internal Auditing Process
by Roderick A. Munro, Ph.D. Internal auditing for ISO 9001 (as defined in Wikipedia) “is…
Effectiveness of Quality Objectives
by Denise Robitaille Clients are often surprised when I inquire about their quality objectives. They…
ISO 9001:2015 Moves Forward
by Lorri Hunt Author’s note: ISO 9001:2015 is still in the revision process. Information in…
Organizational Self-Assessment Guidance Through ISO 9004
by Denise Robitaille This article is excerpted from Denise Robitaille’s eBook ISO 9004: The Key…
ISO 9001:2015: A Status Report
by Denise Robitaille By now most people are aware that ISO 9001 is in the…
Ten Ways to Manage Your Quality Management System Costs
by Lorri Hunt Although it’s always a struggle to manage quality management system costs, in…
ISO 9001:2008, Clause 4.1
by Janine Johnson and Paul Palmes There are many requirements within ISO 9001:2008, but none…
Objectively Speaking: Quality Objectives
by Denise Robitaille I’ve occasionally spent time in these columns discussing how to audit some…
Certification Value: Improving ISO 9001 Certification to Achieve Expected Outcomes
by Randy A. Dougherty My entire professional career has been in voluntary standards and third-party…