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  • What Certified Professionals and Training Providers Need to Know About ISO 9001:2026
  • Desire Paths: What Informal Workarounds Can Teach Us About Process Improvement
  • Special Online Event: The Future of Work in Smart Manufacturing
  • The Eyes of an ISO 13485 Auditor: The Hidden Risks Between the Lines
  • Clause 4.1 of ISO 9001: Don’t Let Climate Change Distract You from the Bigger Picture
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  • ISO 19011:2026 and the Shift from Conducting Audits to Designing Them
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New Standards: One More for the Road?

/ July 1, 2014
  by Peter Holtmann How many standards do you really know well? I mean inside…

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ISO 9001:2015–Skip the Middle

/ July 1, 2014
by Lorri Hunt With the publication of the Draft International Standard (DIS) of ISO 9001:2015,…

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Honing Your Audit Interview Skills

Jane Boler / May 1, 2014
by Denise Robitaille Asking audit questions would seem to be a fairly straightforward activity. You…

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Audit Validity: Do Audits Work?

Jane Boler / May 1, 2014
by Peter Holtmann Upon embarking upon this article I had to ask myself some really…

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ANAB, ISO 9001:2015, and You!

Jane Boler / May 1, 2014
John J. Knappenberger is president and CEO of the ANSI-ASQ National Accreditation Board (ANAB), located…

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Supplier Audits: Auditing for Supply Chain Reliability

Jane Boler / May 1, 2014
by Duke Okes Supplier audits are certainly ripe for improvement. All too many supplier audits…

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Auditing a Subsystem: Staffing Process

Jane Boler / May 1, 2014
by Russell T. Westcott A deficient hiring process can be the root cause of your…

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Auditor Traits: What Makes for a Good Auditor?

Jane Boler / May 1, 2014
by Denise Robitaille It occurred to me as I was preparing to pen this issue’s…

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Self-Certification Is Not a Real Thing

Jane Boler / March 10, 2014
by Denise Robitaille Every once in a while we hear of a company that claims…

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The Quality Career

Jane Boler / March 10, 2014
by Peter Holtmann Quality professionals play an integral part in the maintenance and development of…

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Latest News

  • ISO 9001:2026

    What Certified Professionals and Training Providers Need to Know About ISO 9001:2026

    July 22, 2026 / Mike Richman
  • Desire paths

    Desire Paths: What Informal Workarounds Can Teach Us About Process Improvement

    July 21, 2026 / Mike Richman
  • Smart Manufacturing

    Special Online Event: The Future of Work in Smart Manufacturing

    July 20, 2026 / Mike Richman
  • ISO 13485

    The Eyes of an ISO 13485 Auditor: The Hidden Risks Between the Lines

    July 20, 2026 / Mike Richman
  • Climate Change

    Clause 4.1 of ISO 9001: Don’t Let Climate Change Distract You from the Bigger Picture

    July 15, 2026 / Mike Richman

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Auditor Profiles

  • Auditor Profile: From Auditee to Auditor

    January 15, 2018 / Jane Boler
  • Auditor Profile: Why Veterinarians Make Great Auditors

    November 14, 2017 / Jane Boler
  • Auditor Profile: A Lifetime of Quality

    September 14, 2017 / Jane Boler
  • Auditor Profile: Dedicated to Quality Success

    August 15, 2017 / Jane Boler
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    July 16, 2017 / Jane Boler
  • Auditor Profile: Reflecting on Three Decades of Auditing

    June 14, 2017 / Jane Boler
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