By Auditor Training Co
The role of an ISO auditor is critical in helping organisations maintain and improve their management systems according to international standards.
To excel in this field, an auditor needs more than just an understanding of these standards; they require a unique blend of technical and interpersonal skills that distinguish them as effective and competent professionals.
Whether you are focusing on ISO 9001, ISO 14001, or ISO 45001 standards, these skills are critical for ensuring effective audits and achieving ISO certification.
Here are the top skills every ISO auditor must have.
1. Attention to Detail
Attention to detail is crucial for ISO auditors. This skill ensures that auditors can meticulously review documents, procedures, and records to identify any discrepancies or non-conformities.
A keen eye for detail helps in ensuring that all aspects of the ISO standards are met. This skill is crucial for maintaining the integrity of ISO 9001, ISO 14001, and ISO 45001 standards.
2. Analytical Thinking
Analytical thinking allows ISO auditors to evaluate complex systems and processes. This skill helps in understanding how different elements of an organisation’s management system interconnect and impact overall performance. Auditors must analyse data and processes critically to provide accurate assessments.
3. Effective Communication
Effective communication is essential for ISO auditors to convey their findings clearly and professionally. This includes both verbal and written communication. Auditors need to explain their observations, write comprehensive reports, and provide feedback in a way that is easily understood by all stakeholders.
4. Technical Knowledge
ISO auditors must have a deep understanding of the specific ISO standards (ISO 9001, ISO 14001, ISO 45001). This includes a knowledge of the ISO requirements and how they apply to different industries. Continuous learning and staying updated with changes in standards are also vital aspects of technical knowledge.
5. Objectivity
Given the nature and purpose of auditing, having the ability to remain objective is one of the most important skills required by ISO auditors. They must remain impartial and unbiased during the audit process. This ensures that their findings and recommendations are based solely on the evidence observed and not influenced by personal opinions or external pressures.
6. Problem-Solving Skills
Problem-solving skills are necessary for ISO auditors to identify the root causes of non-conformities and suggest effective corrective actions. This involves thinking critically and creatively to help organisations improve their management systems and achieve compliance with ISO standards.
7. Time Management
Efficient time management allows ISO auditors to conduct thorough audits within the allocated timeframes. This skill is essential for planning and organising audit activities, ensuring that all relevant areas are covered without unnecessary delays.
8. Ethical Conduct
Maintaining high ethical standards is another key trait that cannot be overlooked. ISO auditors must adhere to professional codes of conduct, ensure confidentiality, and act with integrity throughout the audit process. This is especially important, as the outcome of an audit can have direct implications for an organisation or its stakeholders.
9. Interpersonal Skills
Strong interpersonal skills help auditors build rapport with the auditees. This can facilitate a smoother audit process and encourage cooperation from all parties involved. Being able to interact effectively with people at all organisational levels is an asset.
10. Continuous Improvement Mindset
A continuous improvement mindset drives ISO auditors to seek ways to enhance their auditing skills and techniques. This involves staying updated with industry best practices, attending relevant training, and being open to feedback for personal and professional growth.
Developing Skills and Becoming a Certified ISO Auditor
To develop the necessary skills and become a certified ISO auditor, you need to begin by engaging in specialised training courses that focus on ISO standards and auditing techniques. Our courses are accredited by Exemplar Global through the TPECS scheme, ensuring you receive education that meets global benchmarks in auditing. This accreditation confirms our commitment to providing training that not only informs but also enhances career prospects.
Gaining practical experience is also essential. Working under the guidance of experienced auditors or through internships can help apply theoretical knowledge in real-world situations, enhancing your analytical and problem-solving abilities.
For certification, it’s important to understand the process of becoming a certified auditor with Exemplar Global. The first step involves obtaining the Exemplar Global – AU qualification. You can then choose additional schemes from our training, such as Exemplar Global – QM, Exemplar Global – EM, or Exemplar Global – OH 45001, depending on your specialisation. Upon acquiring the necessary competency units, you can proceed with the Exemplar Global certification process.