One Response

  1. Richard Saul
    Richard Saul at |

    Paul, your article on interested parties presented the argument for paying attention to this aspect of Quality Programs in a way that brings it all home. You have provided me with some valuable ideas on how to approach a topic where many organisation have taken the ‘I’m all right, Jack philosophy.
    Thanks for taking the time to write it. I plan to read it a few times more.

    Richard Saul
    RJS Business Systems
    Wellington New Zealand


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