By Jackie Stapleton
While scrolling through my phone today, I stumbled upon a quirky questionnaire. It promised to create a personalized book to guide me towards achieving my goals and improving various aspects of my life in the new year. Full disclosure: I didn’t purchase the book. However, it sparked an intriguing thought. As we step into a new year, it’s natural to think about:
- What unfolded in the past year?
- How can I elevate my performance this year?
This isn’t just about personal growth; it extends to our business strategies, health objectives, and so much more. Why does my mind whirl with such intensity at the start of each year? It’s as if each new year opens up a window of opportunity, a chance to reset our lives and ambitions. It’s our very own Groundhog Day but infused with hope and a renewed sense of purpose.
As you all know, I love reverting back to an ISO Standard to see how it relates to the real-world. All of these thoughts of what is possible for the new year. The obvious choice was ISO 9001:2015 Quality management systems, clause 6.2 Quality objectives and planning to achieve them. As we reflect on setting personal goals for the new year, the principles outlined in this clause, offer a valuable framework that can be mirrored in our approach.
Just as the standard emphasizes establishing clear and specific quality objectives for various organizational functions and levels, we too can apply this method to our personal and professional ambitions.
These objectives should not only align with our broader life aspirations but also be measurable and regularly monitored. This ensures we can track our progress and make necessary adjustments, similar to how an organization would maintain quality standards.
- Establishing Clear Objectives: Both in personal and organizational contexts, defining clear goals is the first crucial step. It sets the direction and focus, just like how ISO 9001:2015 requires objectives to be consistent with the overall quality policy.
- Measurability and Monitoring: The emphasis on objectives being measurable and monitored in the standard is equally applicable to personal goals. Whether it’s improving health, enhancing business strategies, or personal development, setting quantifiable targets and regularly reviewing them helps in staying on track.
- Applicability and Relevance: Just as the standard demands objectives to be relevant to product/service conformity and enhancing customer satisfaction, our personal goals need to be relevant to our life’s priorities and values, ensuring that they contribute meaningfully to our growth and satisfaction.
- Resource Planning and Responsibility: Determining what actions to take, identifying required resources, assigning responsibilities, setting timelines, and evaluating results (as stipulated in ISO 9001:2015) mirrors the strategic planning needed to achieve personal goals as well. It’s about breaking down the goal into actionable steps, allocating resources (time, effort, money), and taking ownership of different aspects of the goal.
By adopting a structured approach as outlined in ISO 9001:2015, we can enhance the way we set and achieve our New Year goals. It’s about applying the same rigor and clarity used in quality management systems to our personal and professional goal setting, ensuring a more systematic and successful journey towards our objectives.
In the Gail Matthews goals study that was published in 2007 through Dominican University.
The study aimed to understand how goal achievement is influenced by writing goals, committing to goal-directed actions, and being accountable. It involved 267 participants, with 149 completing the study. Participants were divided into five groups:
- Group 1 (Unwritten Goal)
- Group 2 (Written Goal)
- Group 3 (Written Goal & Action Commitments)
- Group 4 (Written Goal, Action Commitments to a Friend) and
- Group 5 (Written Goal, Action Commitments & Progress Reports to a Friend)
The key findings were:
- Group 5 achieved significantly more than all other groups.
- Groups 4, 3, and 2 achieved more than Group 1.
- The mean goal achievement score for Groups 2-5 was significantly higher than Group 1.
The research by Gail Matthews not only underscores the power of writing down goals, commitment, and accountability in enhancing goal achievement, but it also echoes the principles of ISO 9001:2015. This study illustrates that the systematic approach to goal-setting – detailing objectives, assigning responsibilities, and monitoring progress – can significantly boost the likelihood of success, both in organizational settings and in our personal goals.
Goal Achievement Blueprint
Embracing the principles of ISO 9001:2015 and the insights from Gail Matthews’ research, we can now visualize our path to success with a structured goal-setting model. The diagram below encapsulates our journey from broad aspirations to the finer details of action and adaptation, providing a clear blueprint for turning our goals into reality.
The Goal-Setting Funnel model illustrates the progressive refinement necessary to achieve our objectives. It starts with Vision and Motivation, the driving force behind our goals. Broad Objectives clarify the domains we wish to impact, which are then distilled into Specific Goals—tangible and measurable milestones.
Strategy outline the methodologies and resources required, followed by Action that break our strategy into executable tasks.
Finally, Monitor ensures that we remain responsive to progress and adaptable to change, cementing the dynamic nature of our journey towards personal and professional excellence.
This article first appeared on Auditor Training Online‘s Lead The Standard newsletter and is published here with permission.