The Influential Auditor
Influence is an attribute that can be developed once you know the formula. Knowing…
Why We Don’t Ask Why (and Why It Matters… Sometimes)
By Denise Robitaille Recently I had a minor problem with the bathroom sink at…
Successful Audits Start with Well-Planned Opening Meetings
by Craig Cochran Have you ever felt anxious about something that was about to happen?…
Auditable Requirements
By Craig Cochran At the heart of every audit are the concepts of auditable requirements…
Millennials’ Association with Quality
by Peter Holtmann Let me be clear from the start: This is not an…
Analytics for Auditors
by Duke Okes Most organizations have more data than they will ever use. Some of…
Hacking Quality
by Peter Holtmann Continuing my theme of the future of quality, the ability to…
The Role of Standards in Water Stewardship
Organizations around the world are working hard to address water resource issues and promote water…
Applying Risk-Based Thinking to Audit Nonconformities
By Duke Okes Certification bodies classify audit nonconformities as either major or minor depending on…
Outsourcing Internal Audits
By Denise Robitaille Business is good and people are busy. There’s a lot to…