By Jackie Stapleton
Looking back on my career in the ISO world, I can still feel the mix of excitement and nerves from my very first audit and classroom training. I was so petrified that I felt physically sick! Now, sharing this might not sound great, but I wanted to be brutally honest: anything new and different can be scary, and it often brings about physical responses.
I quickly learned that success isn’t just about ticking boxes; it’s about being flexible and adapting to change. It’s also about looking ahead at what’s coming and being the first to implement or embrace new technologies or ways of doing things.
That’s why I’m proud that Auditor Training Online (ATOL) was the first Exemplar Global Training Provider to launch fully online learning that met EG performance criteria back in 2012—way before anyone was forced to pivot during the pandemic.
With the rise of AI, we’ve also introduced an AI Sidekick within our training content to support our learners. Most recently, we upgraded our chatbot, now called Alto, to be fully AI-driven—don’t worry, you can still chat with a real person when you need to!
On a personal note, I’ve helped hundreds of ISO professionals navigate their career journeys, whether it’s becoming ISO consultants or landing new roles in the industry. This passion led me to launch my own ISO Career Strategist practice at JackieStapleton.com, making me the first career coach specializing in the ISO industry. I genuinely love helping others through their career transitions.
As we gear up for 2025 and beyond, my message is simple: embrace change and grab those opportunities when they come your way!
The Growing Value of ISO Certifications:
Market Insights and Projections
The global ISO certification market is projected to experience substantial growth in the coming years. According to a report from Fact.MR, the market is estimated to reach USD 16.14 billion in 2024 and is expected to climb to USD 66.25 billion by 2034, expanding at a compound annual growth rate (CAGR) of 15.2% during this period. This growth is driven by increasing demand for ISO certifications across various industries, as organizations seek to comply with regulatory standards and enhance their reputation.
Additionally, another report indicates that the ISO certification market was valued at approximately USD 13.5 billion in 2022 and is projected to reach around USD 43.8 billion by 2031, with a CAGR of 14.6%. This trend reflects a growing recognition of the importance of ISO certifications in ensuring quality management, environmental responsibility, and information security.
Overall, these projections highlight the significant value and impact of ISO certifications on businesses globally, underscoring their role in fostering compliance, operational excellence, and competitive advantage in an increasingly regulated marketplace.
Key Trends in ISO for 2025
Career Opportunities in ISO: There will be an increased demand for professionals skilled in navigating the evolving landscape of ISO standards. Careers in auditing, compliance, sustainability consulting, and digital transformation within ISO frameworks are likely to grow, creating new opportunities for those looking to enter or advance in the field.
Emerging Technologies: The ISO certification process will increasingly embrace digital technologies, with remote audits and AI-driven evaluations becoming the standard. This transformation will enhance efficiency and accuracy in conformance and compliance assessments. Additionally, new technologies will influence ISO standards, leading to the development of certifications focused on ethical AI use, data integrity, and advanced cybersecurity measures to protect against emerging threats.
Sustainability, ESG Integration, and Environmental Standards: There will be a stronger emphasis on sustainability within ISO standards, particularly as organizations strive for carbon neutrality and adopt practices that support a circular economy. The integration of Environmental, Social, and Governance (ESG) factors into business strategies will become paramount.
Certifications like ISO 14001 will be crucial as they help organizations manage their environmental responsibilities while enhancing their ESG performance. Companies will increasingly use ISO 14001 certification to demonstrate their commitment to sustainability and improve their ESG scores, which are vital for attracting investors and meeting stakeholder expectations.
Revision of Key Standards: The upcoming revision of ISO 9001 is set to address contemporary challenges such as resilience, supply chain management, and risk management. This revision aims to align quality management practices with modern business realities and stakeholder expectations.
Focus on Ethics and Social Responsibility: As consumers demand more accountability from businesses, ISO standards related to social responsibility (like ISO 26000) will gain traction. Organizations will be encouraged to foster diversity, uphold human rights, and ensure fair labor practices throughout their supply chains.
These trends indicate a shift towards more responsible, efficient, and technologically advanced practices within the ISO industry, making it essential for professionals to adapt and prepare for the future landscape of ISO certifications and careers in 2025.
This article first appeared on Auditor Training Online‘s Lead The Standard newsletter and is published here with permission.