16 Responses

  1. K.Mike Bird
    K.Mike Bird at |

    Hi Craig
    I would appreciate the ISO 9001 and 14001-2015 check lists. Kindly advise the costs if any have a great day
    Best Regards
    Mike Bird

    Reply
  2. Debra M. Hay H
    Debra M. Hay H at |

    Excellent article. One comment though, to me context is the external and internal “pressures” on the organization and what they do to counter act or respond to these. For example, customers put certain pressures on an organization. What does the organization do because of their customers?

    Reply
  3. Dennis S
    Dennis S at |

    Great ideas for thought

    Reply
  4. Louis G
    Louis G at |

    Good listicle, enjoying the book. Kudos Craig!

    Reply
  5. Jodi M
    Jodi M at |

    Craig – thanks for an informative post. As always, appreciate your insights!

    Reply
  6. Michael W
    Michael W at |

    Excellent article. Is there a checklist that can be used for internal audits on ISO 9001 : 2015 and ISO 14001 : 2015 ?

    Reply
  7. Douglas W
    Douglas W at |

    This is a great article, interesting reading
    If possible, where can we obtain checklists for the new standards?

    Reply
  8. Mark F
    Mark F at |

    Excellent article adding a new dimension to some of the basic questions used to ascertain where an organisation is at.

    Reply
  9. Colin Bailey
    Colin Bailey at |

    Same request is there a checklist and if so may I obtain one? I am concerned about acceptable evidence for the new 9001:2015.

    Reply
  10. Christena S
    Christena S at |

    How are these executive level discussions handled in terms of audit nonconformances? If the auditor determines in his/her view that the performance is ineffective, how is that documented as “major” or “minor” nonconformances, and is it not open to debate? How are the auditors trained to have these executive level conversations and make these judgments?

    Reply
  11. Monica
    Monica at |

    Very apt and insightful questions. Will no doubt ensure value added audit process.

    Reply
  12. R P JHUNJHUNWALA
    R P JHUNJHUNWALA at |

    1.to answer Q7 about capturing and maintaining knowledge in the organisation one can refer to Cl 7.1.6-organisation knowledge.
    2. For other Questions too author can put the relevant sections of ISO 9001:2015
    overall excellent coverage for beginners.

    Reply
  13. Víctor Quispe Carranza
    Víctor Quispe Carranza at |

    Excellent article. It would be appropriate to also include a question about how the organization has internalized the new term of 7.5 documented information.
    Best Regards.
    Víctor Quispe.
    Lima-Perú.

    Reply
  14. Barbara Hodges
    Barbara Hodges at |

    Very good article. Is there a checklist? May I receive one?

    Reply
  15. K.Mike Bird
    K.Mike Bird at |

    Dear Craig
    I trust you are well? I requested some information on January 27th 2016-kindly refer to the first [1st] of eleven responses above. Any luck/information or Joy related to this request.
    Have a great day and Best Regards
    Mike Bird
    Fellow and Foundation Member of QSA
    + 61 408 566 037

    Reply
  16. Rajeswar Bomma
    Rajeswar Bomma at |

    Excellent!

    Please provide knowledge on:
    OFI (Opportunities For Improvement)
    Standard Reference: ISO 9001: 2015 (Clause wise)

    Thanks & Regards,
    Rajeswar Bomma

    Reply

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