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  • What Certified Professionals and Training Providers Need to Know About ISO 9001:2026
  • Desire Paths: What Informal Workarounds Can Teach Us About Process Improvement
  • Special Online Event: The Future of Work in Smart Manufacturing
  • The Eyes of an ISO 13485 Auditor: The Hidden Risks Between the Lines
  • Clause 4.1 of ISO 9001: Don’t Let Climate Change Distract You from the Bigger Picture
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  • ISO 19011:2026 and the Shift from Conducting Audits to Designing Them
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Auditing a Subsystem: Auditing Performance Feedback

/ November 1, 2010
by Russell T. Westcott Performance feedback includes: Communicating expectations and requirements to workers Correcting improper…

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The Myth of the Clean Audit

/ November 1, 2010
by Denise Robitaille We’ve all heard the expression from managers and supervisors about their desire…

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LPA Implementation Can Drive Improvement

/ September 1, 2010
by Thomas A. Gray Layered process audits (LPAs) have become very popular lately. Their popularity…

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Distribution Analysis in Auditing

/ September 1, 2010
by Duke Okes Financial auditors often apply Benford’s Law to look for potential signals of…

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QbD for Pharmaceuticals: Assessing Quality Through Risk

/ September 1, 2010
by Stéphanie Peika (Editor’s note: This is the first half of a two-part article series that…

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Auditing Software Development Life Cycles

/ September 1, 2010
by John Helgeson Timing is everything. In your personal and business life, it can mean…

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How’s Your Objectivity?

/ September 1, 2010
by Denise Robitaille Did you get your summer reading done? I certainly did. I’ve been…

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Preventive Action Is Not Corrective Action

/ July 1, 2010
by Dave Bennett An examination of ISO 9001:2008 clauses 8.5.2 (corrective action) and 8.5.3 (preventive…

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Auditing Corrective Action

/ July 1, 2010
by Duke Okes Implementation of a quality management system (QMS) provides standardized processes that reduce…

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Annual Product Reviews Facilitate Process Auditing

/ July 1, 2010
by Stéphanie Peika The U.S. Food and Drug Administration’s (FDA) Good Manufacturing Practices (GMP) regulations…

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Latest News

  • ISO 9001:2026

    What Certified Professionals and Training Providers Need to Know About ISO 9001:2026

    July 22, 2026 / Mike Richman
  • Desire paths

    Desire Paths: What Informal Workarounds Can Teach Us About Process Improvement

    July 21, 2026 / Mike Richman
  • Smart Manufacturing

    Special Online Event: The Future of Work in Smart Manufacturing

    July 20, 2026 / Mike Richman
  • ISO 13485

    The Eyes of an ISO 13485 Auditor: The Hidden Risks Between the Lines

    July 20, 2026 / Mike Richman
  • Climate Change

    Clause 4.1 of ISO 9001: Don’t Let Climate Change Distract You from the Bigger Picture

    July 15, 2026 / Mike Richman

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Auditor Profiles

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