New international guidelines from ISO gives recruiters a metric to measure the “quality of hire”, or the benefit that newly employed staff bring to a company.
ISO’s technical specification ISO/TS 30411:2018, Human resource management – Quality of hire metric identifies metrics that can be used to evaluate the link between the new employee’s work and the success of the organization.
Dr Ron McKinley, Chair of the ISO technical committee that developed ISO/TS 30411, said the metric is a key tool for organizations of any size or sector.
“Measuring how well the new employee performs, and thus how good a choice they were, is always context-based, with many contributing factors,” McKinley said.
“This technical specification provides a concrete way of evaluating their performance against measurable targets or expectations that relate to organizational performance, thus serving as a highly useful reporting tool.”
ISO/TS 30411 was developed by ISO technical committee ISO/TC 260, Human resource management, the secretariat of which is ANSI, ISO’s member for the United States.