As management systems become more complex, so does auditing. With an increased number of management system standards combined with legal, regulatory, and customer requirements, delivering a “good audit” can become challenging. And by a “good audit” I refer to audit results that truly add value to the organization by identifying gaps and opportunities for improvement.
There are many factors that determine if auditing becomes a cherished practice within an organization or simply a burden. Such factors include how well the audit program is established, are individual audits planned effectively, are the audit methods and techniques used adequate, and is the audit team competent to perform the tasks at hand. All of this is wrapped around the auditee’s internal and external issues, interested parties, and risks and opportunities.
During this presentation I will discuss how ISO 19011:2018 addresses these factors and provides valuable guidance aiming at enabling those managing the audit program and those planning and performing audits to deliver better results and enhance the value of auditing.