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CRM Auditing: Corporate Responsibility Management

/ July 1, 2011
by Eugene A. Razzetti Corporate responsibility management (CRM), by whatever name, determines the manner in…

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Auditing a Subsystem: Ethical Practices

/ July 1, 2011
by Russell T. Westcott Present conditions As employees perform their work, it is a common…

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Asking the Auditor: The Corrective Action Process

/ July 1, 2011
by Denise Robitaille I’ve long been an avid advocate of auditor objectivity. I firmly believe…

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Five Keys to a Successful Internal Audit

/ May 1, 2011
by Craig Cochran Internal auditing is one of the most routine improvement tools available to…

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Audit Value: The Forest and the Trees

/ May 1, 2011
by Andy Hofmann Recently, I had the opportunity to take over a registration issued by…

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Risky Business: Risk Management

/ May 1, 2011
by Peter Holtmann Auditing is risky business. The choice of becoming an auditor, choosing your…

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Value-Added Audits: 10 Tips to Supercharge

/ May 1, 2011
by Eugene A. Razzetti At some point during my 40-plus years of conducting audits under…

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Checklists: A Novel and Innovative Approach

/ May 1, 2011
by Don Brecken The process approach to auditing alone doesn’t always work for me. There…

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Auditing a Subsystem: Customer Service Processes

/ May 1, 2011
by Russell T. Westcott It is a common assumption that meeting customer requirements and needs…

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OFIs: The Power of Opportunity

/ May 1, 2011
by Denise Robitaille They used to be called “observations.” Then they became “opportunities for improvement”—later…

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