3 Responses

  1. Rodney King
    Rodney King at |

    Hi

    Can you clarify the matrix in the RPA. In a process, if the process is low in effectiveness and high in efficiency, how can it be “doing things right”?. I believe that the critical success measure of a process is based on the results (output). So if the process is not effective, it would not or at best partially deliver the output.

    Reply
  2. Robert Mundave
    Robert Mundave at |

    U spelt Eugene’s last name wrong baud….

    Reply
  3. Mike Richman
    Mike Richman at |

    Thank you, Robert. The correction has been made.

    Reply

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.