Hope Is Never a Plan
By IJ Arora, Ph.D. Wishful thinking is fine, but it rarely achieves positive results in…
The Lost Art of Communication in Implementing ISO Standards
By Virgil Popescu After many years of implementing standards and conducting audits across a…
Common ISO Audit Failures: Seven Mistakes to Avoid
By Jackie Stapleton I turned up for a certification audit at a mid-sized service organization…
To Have Effective Quality Systems You Must Have Effective Leadership
By Jackie Stapleton Here’s the truth – quality systems don’t lead themselves. You can have…
From Temp to Manager: A Food Safety Professional’s Journey
Jalesa Gray is a force of nature within the food safety industry. As quality manager…
The Five Stages of the Quality Leadership Journey
By Jackie Stapleton Everyone starts somewhere. And everyone can grow. But you need to know…
Audit Smarter With Intact: Simplify Findings and Reviews for Maximum Efficiency Live Webinar
In a forthcoming live webinar, being offered from Intact and Exemplar Global, attendees will get…
Cost-Benefit Analysis: ROI of ISO 9001 Registration for U.S. Manufacturers
By IJ Arora, Ph.D. For some U.S. manufacturers, registration to ISO 9001 raises one question:…
Business Acumen for the Quality Professional: Part Two
By Rai Chowdhary In the first part of this series of articles, we considered the…
ISO Revisions Explained
By Jackie Stapleton ISO Revisions: The New Terminology for Maintain and Retain Documented Information Over…