Preventive Action Is Not Corrective Action
by Dave Bennett An examination of ISO 9001:2008 clauses 8.5.2 (corrective action) and 8.5.3 (preventive…
Auditing Corrective Action
by Duke Okes Implementation of a quality management system (QMS) provides standardized processes that reduce…
Annual Product Reviews Facilitate Process Auditing
by Stéphanie Peika The U.S. Food and Drug Administration’s (FDA) Good Manufacturing Practices (GMP) regulations…
Improvement, OFIs, and Auditor Independence
by John R. Broomfield An organization’s systems are the responsibility of its top management, so…
Economy Trends, Services, and Quality Auditing
by Bill Combs Recessions such as the United States has been enduring for the past…
Audit Team Mentality and Performance
by Denise Robitaille We spend a lot of time talking about individual auditors’ roles, responsibilities,…
Certification Value: Improving ISO 9001 Certification to Achieve Expected Outcomes
by Randy A. Dougherty My entire professional career has been in voluntary standards and third-party…
Internal Audit Dashboard: Two Tools
by Duke Okes Everyone is overloaded with information in today’s world and it’s no different…
Nonconformity Causes and Tough Corrective Action
by Larry Whittington Auditors must get tough when evaluating corrective actions. If a corrective action…
Auditing a Subsystem: Knowledge Management
by Russell T. Westcott The ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) body of knowledge…