Writing A Great Audit Report
by Richard A. Vincins Preparing for and conducting an audit are the initial components of…
ISO 9001:2008, Clause 4.1
by Janine Johnson and Paul Palmes There are many requirements within ISO 9001:2008, but none…
Auditors as Value Explorers
by Eugene A. Razzetti Webster’s Dictionary defines “value” as “relative worth, merit, or importance; monetary…
The Ghost Map: Root Cause Analysis vs. Assumptions
by Denise Robitaille I recently read a great book that reminded me of an important…
RoHS Recast: Bringing Conformity Assessment to Your Company
by Stanley H. Salot, Jr. The Restriction of Hazardous Substances (RoHS) update, known as RoHS2,…
Custom Auditing: Competence, Training, and Awareness
by Andy Hofmann While performing a recent audit of a professional service organization, I was…
ISO 19011:2011–An Introduction
by Peter Holtmann ISO 19011 has been used since 2002 to evaluate auditors regardless of…
Continuous Improvement: Auditing Academia
by Eugene A. Razzetti In 1964, I listened in awe as Dr. Lillian Gilbreth described…
Auditing Linked Management Systems, Part 2: LMS Implementation
by Russell T. Westcott with Sandford Liebesman, Ph.D. Editor’s note: This is the second half…
Objectively Speaking: Quality Objectives
by Denise Robitaille I’ve occasionally spent time in these columns discussing how to audit some…