Auditor Profile: Dedicated to Quality Success
Lai Cherng Yuh (David Lai), ASQ CQA, is quality system manager at SunPower Manufacturing in…
ISO 45001: For Healthier, Safer Organizations and Employees
by David Solomon ISO 45001 is the new international standard for occupational health and safety…
Quality Practices Boost Profits and Efficiencies
Did you know that implementing formal quality initiatives improves customer service? According to a recent…
ISO 19011:2018—An Update on the Expected Changes
by Elisabeth Thaller After the second meeting of the international committee ISO/PC 302 JWG1, the…
New ISO Standard to Improve the Service of Education Providers
A new ISO standard aims to help education providers improve their service and provide recognition…
ANSI Announces Recipients of the 2017 Leadership and Service Awards
The American National Standards Institute (ANSI) has announced the recipients of its 2017 Leadership and…
New Publication to Increase Benefits of ISO 26000
For anyone implementing a social responsibility program, the newly published International Workshop Agreement—IWA 26, Using ISO…
New Standards to Help Contact Centers Improve Customer Experience
New standard ISO 18295-1, Customer contact centers – Part 1: Requirements for customer contact centers, specifies best…
ISO 45001 Reaches Next Stage of Development
The ballot period for the second Draft International Standard of occupational health and safety management…
Standards Australia Launches Open Process on Market Terms on Distribution
In a step toward modernizing access to Australian Standards, Australia’s peak standards development body is…