One Response

  1. Rodney King
    Rodney King at |

    Hi

    Can you clarify the matrix in the RPA. In a process, if the process is low in effectiveness and high in efficiency, how can it be “doing things right”?. I believe that the critical success measure of a process is based on the results (output). So if the process is not effective, it would not or at best partially deliver the output.

    Reply

Leave a Reply